As a Conscious person, recognize that the chatter in your head is almost always designed to protect you – and that no one is attacking.
When you quiet the mind and just “be”, you will become aware of the thousand of subtle signals emanating from your client.
True communication becomes possible when your awareness of yourself disappears.
Only then will your awareness of your clients’ true intentions become apparent. When their intent is clear, you can serve them with the least amount of resistance.
Have a great day!